Privacy Policy
This page explains what information is collected when you visit
filerise.net, purchase a FileRise Pro license, and download
the FileRise Pro bundle.
Who we are
FileRise is a self-hosted file manager project maintained by an individual developer.
This site (filerise.net) is used to sell FileRise Pro licenses and
distribute the Pro add-on bundle.
Information we collect
We collect and process the following types of information:
- Web server logs: When you visit this site, the web server may log your IP address, browser user agent, requested URLs, and timestamps. This is standard for operating any website and is used for security and debugging.
- Payment information (via Stripe): When you purchase FileRise Pro, payment details (card information, billing details) are handled by Stripe. Card numbers are never stored on this server.
- Email address and order metadata: When you complete a purchase, Stripe provides an email address which is used to issue your license and associate it with you.
- License records: License issuance records may include license ID, plan type, email address, bundle version, and issue/expiry timestamps.
- Instance IDs (12-month updates plans): Plans with 12 months of updates require Instance IDs from your FileRise installation. These IDs are stored in the license record to bind the license to the permitted instances.
- Support communications: If you contact support, we may retain your message and any attachments you provide.
How your information is used
- To process your payment for FileRise Pro through Stripe.
- To generate and deliver your FileRise Pro license and Pro bundle download.
- To bind 12-month updates licenses to the Instance IDs you provide.
- To keep basic records of issued licenses (for troubleshooting, support, and abuse prevention).
- To secure and operate this website (for example, analyzing logs for errors or abuse).
Cookies and analytics
The site may use basic session cookies during the checkout and license flow in order to function correctly. At this time, no third-party analytics tools (such as Google Analytics) are intentionally used.
Product telemetry and phone-home
FileRise core and FileRise Pro do not include usage telemetry sent to filerise.net.
License validation is local and does not require background calls for Pro to stay active.
Data sharing
Your data may be shared with:
- Stripe, for payment processing. Stripe acts as a payment processor and receives the information necessary to process your payment. For details, see Stripe’s own privacy policy.
- Hosting and infrastructure providers, such as the VPS provider and DNS provider, who may have access to logs or traffic as part of providing their services.
- Legal requirements, if required to comply with law, court orders, or valid requests.
Your data is not sold to third parties, and license details are not shared except as required by law or to operate the service (for example, backups).
Data retention
License and payment records may be kept for as long as reasonably necessary to:
- Provide support or re-send license information if you lose it.
- Maintain accurate accounting and tax records.
- Prevent abuse or fraudulent use of licenses.
Security
We take reasonable measures to protect the information we store. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your rights
Depending on your country or region, you may have rights to access, correct, or delete personal data that is held about you. If you have any questions about what is stored or would like a copy of your license details, you can contact the maintainer using the email address listed in the FileRise repository or on this site.
Self-hosted FileRise instances
This privacy policy covers only the public site (filerise.net) and the FileRise Pro
purchase/issuance flow. Your own self-hosted FileRise instance is under your control; you are
responsible for any data you collect or process there.
We do not collect file contents, folder listings, or user activity from your self-hosted instance.
Changes to this policy
This privacy policy may be updated from time to time. The “Last updated” date will be adjusted when changes are made.
Contact
For questions about this policy or FileRise Pro licensing, please refer to the contact information
provided on the FileRise GitHub repository or the main filerise.net page.